Healthcare • 2024
Healthcare Email Infrastructure Overhaul
Client: Regional Hospital Network
The Challenge
A regional hospital network with 200+ users was experiencing severe email deliverability issues. Critical patient communications were being marked as spam, and HIPAA compliance was at risk. Their existing email infrastructure lacked proper authentication and had poor IP reputation.
Our Solution
We implemented complete email infrastructure with proper SPF, DKIM, and DMARC authentication, deployed dedicated email servers with proper warm-up procedures, and configured HIPAA-compliant email encryption. We also set up monitoring and alerting systems to ensure ongoing deliverability.
Results
Inbox Placement Rate
98%
Email Delivery Rate
99.2%
Authentication Pass Rate
100%
HIPAA Compliance
Achieved
Technologies Used
MailcowPostfixDMARCDKIMSPFTLS EncryptionGrafana
"RKS Infra transformed our email infrastructure from the ground up. We went from 60% inbox placement to 98%, and our critical communications now reach recipients reliably. Their infrastructure-first approach and healthcare compliance expertise were exactly what we needed."— Regional Hospital Network