Privacy Policy

1. Introduction

RKS Infra ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, company name)
• Information about your infrastructure needs and requirements
• Problem descriptions and technical details you share with us
• Communication records when you contact us

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device and connection information

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver our services and fulfill our contractual obligations
• Send you technical information, updates, and service-related communications
• Improve our website and services
• Comply with legal obligations and protect our legal rights
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and providing services
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our clients
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal data
• Right to rectify inaccurate or incomplete data
• Right to request deletion of your data
• Right to object to processing of your data
• Right to data portability
• Right to withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: